Gas Valves – Robertshaw Controls Co. – TS-11

NEWS from CPSC – U.S. Consumer Product Safety Commission

November 1, 2004
Release # 05-031

CPSC, Robertshaw Controls Company Announce Recall of TS-11 Thermal Safety Control Gas Valves

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firms below. Consumers should stop using recalled products immediately unless
otherwise instructed.

Name of product: Robertshaw TS-11 Thermal Safety Control Gas Valve and the “magnet head” on the gas valve

Units: 123,544 gas valves and 37,350 magnet heads

Manufacturer: Robertshaw Controls Company of Long Beach, California

Hazard: If the pilot light goes out, the gas valve can stick in an open position, permitting gas to continue to flow. This can result in a gas explosion and fire which could result in severe personal injury or property damage.

Incidents/Injuries: The firm has received 12 reports of flash fires, including 9 reports of injuries. The injuries involved first, second, and – in one instance – third degree burns.

Description: The TS-11 Thermal Safety Control Gas Valves are installed in commercial cooking equipment with pilot lights, including ranges, griddles, fryers, and warming trays. The recalled gas valves were produced between February 2003 and August 2004. The “magnet heads” on the gas valves were made during the same range of dates. The recalled products can be identified by date codes 0306 through and including 0432. The TS-11 gas valve with different manufacturing dates and a different hazard was recalled in 2002.

Sold through: Original equipment manufacturers and food service equipment dealers to commercial food service providers (such as restaurants). The recalled products were sold from February 2003 through August 2004.

Manufactured in: Assembled in Mexico

Remedy: Free repair or replacement (if necessary). Robertshaw Controls Company will arrange for free repair or replacement of the recalled gas valves. If you smell gas near the appliance or in the building, immediately leave the area and call your gas company or a certified gas technician to investigate the cause. If you do not smell gas, check the pilot lights on your gas appliances. If any pilot lights are out, do not attempt to relight. Have the appliance examined by the gas company or a qualified technician. Have the date-code of your TS-11 gas valve ready when you contact Robertshaw.

Consumer Contact: Commercial food service managers should call Robertshaw toll-free at (800) 232-9389 from 7 a.m. to 7 p.m. CT, Monday through Friday, or visit

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CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency’s jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC’s Hotline at (800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270. To join a CPSC e-mail subscription list, please go to Consumers can obtain recall and general safety information by logging on to CPSC’s Web site at