Gas-Fired Boilers – White-Rodgers – 37C55U, 37C57U & 37C72U

NEWS from CPSC – U.S. Consumer Product Safety Commission

April 28, 2004
Release # 04-128

CPSC, White-Rodgers Announce Recall of LP and Convertible Gas Water Heater Temperature Controls

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of product: LP and Convertible Gas Water Heater Temperature Controls

Units: 88,000

Manufacturer: White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo.

Hazard: The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.

Incidents/Injuries: White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.

Description: The temperature control is a small metal box located above the access panel door of the gas water heater. A white label with red lettering located on the right side of the control contains one of the following model
numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676. There should be a four- digit metal stamped date code located below the label on the right side of the control. Recalled controls will have date codes 0240 to 0329 (40th week of 2002 to 29th week of 2003). Potentially affected gas water heaters include: AO Smith, Apollo, Crosley, Energysense, Freedom, Intertherm, Kenmore, Maytag, Mission, Myers, Penfield, President, Reliance, Sentry, or State.

Sold at: Retail distributors and independent servicers have sold and/or installed water heaters with the controls from October 2002 through March 2004.

Manufactured in: Mexico

Remedy: Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control free of charge.

Consumer Contact: Call White-Rodgers Special Project Office at (800) 426-3579.

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CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency’s jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC’s Hotline at (800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/en/newsroom/subscribe/. Consumers can obtain recall and general safety information by logging on to CPSC’s Web site at www.cpsc.gov